Return & Refund Policy

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Welcome to KleanKicks, operated by InteractD2C. We strive to provide high-quality essential products and ensure customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.

Business Information

Brand Name: KleanKicks
Company Name: InteractD2C
Owner: Nalina K
Address: 72, 1st C Cross, 3rd Stage, 4th Block, Basaveshwarnagar, Bengaluru, Karnataka – 560079, India
Contact Number: +91 9845101110

Email Id: trykleankicks@gmail.com

Returns

We accept return requests under the following conditions:

• The return request must be raised within 7 days of delivery.
• The product must be unused, unopened, and in its original packaging.
• The product must be accompanied by proof of purchase (order number or invoice).
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items are not eligible for return:

• Opened or used products.
• Products with damaged or missing original packaging.
• Products purchased during clearance or special sale events (unless defective).
• Gift cards, if applicable.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

1. Contact us within 48 hours of delivery.
2. Share your order number and clear photos/videos of the product and packaging.
3. Upon verification, we will arrange a replacement or refund as applicable.

Refunds

Once the returned product is received and inspected:

• Approved refunds will be processed within 7–10 business days.
• Refunds will be credited to the original payment method used for the purchase.
• Depending on your bank or payment provider, the credit may take additional time to appear in your account.

Return Shipping

• If the return is due to a defective, damaged, or incorrect product, KleanKicks will bear the return shipping cost.
• For returns due to customer preference or incorrect orders placed by the customer, return shipping charges may be deducted from the refund amount or borne by the customer.

Order Cancellation

• Orders may be cancelled before they are shipped.
• Once an order has been dispatched, cancellation requests cannot be accepted. Customers may instead request a return as per this policy.

Contact Us

For any return, refund, or cancellation requests, please contact:

KleanKicks – InteractD2C
Owner: Nalina K
Phone: +91 9845101110
Address: 72, 1st C Cross, 3rd Stage, 4th Block, Basaveshwarnagar, Bengaluru, Karnataka – 560079, India

Email Id: trykleankicks@gmail.com